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Description
DHC 10-2 9.6 kW 1.46 GPM Point-of-Use Tankless Electric Water HeaterDHC tankless water heaters are ideal for residential and commercial point of use sink applications including: bathrooms, cabins and cottages, office buildings, stores, malls, warehouses, restaurants, and gas stations. They heat water instantaneously and endlessly at 99% efficiency as it flows through the unit. Because they do not store hot water like tank water heaters, they have no stand by energy losses. Venting is not necessary and the compact
DHC tankless water heaters are ideal for residential and commercial point-of-use sink applications including: bathrooms, cabins and cottages, office buildings, stores, malls, warehouses, restaurants, and gas stations. They heat water instantaneously and endlessly at 99% efficiency as it flows through the unit. Because they do not store hot water like tank water heaters, they have no stand-by energy losses. Venting is not necessary and the compact European design can be installed with the unit visible. The hot water temperature delivered by a DHC depends on the incoming cold water temperature, the flow rate through the unit, and the size of the DHC model. They excel at supplying water at a constant temperature but the model must be carefully matched to the flow rate of the sink to operate properly. Refer to the DHC Sizing Guide to determine which model you need. Call Stiebel Eltron at 800.582.8423 with any questions. Stiebel Eltron invented tankless electric water heating technology more than 90 years ago, and is still the industry pioneer and world leader today, with an engineering and manufacturing tradition of excellence.- DHC 10-2 is designed to provide endless hot water at 99% efficiency for 1 medium-flow or high-flow lavatory, kitchen, or utility sink in warm or cool climates
- Requires 1 dedicated 40 Amp breaker and 8-Gauge copper wiring for 240-Volt electrical service or 1 dedicated 35 Amp breaker and 8-Gauge copper wiring for 208-Volt electrical service
- Model must be carefully matched to the application in order to operate properly
- Water connections are 1/2 in. NPT and should be detachable (such as braided steel flex connectors or isolation valves) to allow for easy servicing
- Overheat safety protection and thermal protection reset are standard
- Sleek European design is considerably smaller than a tank, saves space, and allows installation flexibility
- Made in Germany
- Professional installation recommended
- Call Stiebel Eltron at 800.582.8423 with any sizing questions
- 7-year leakage and 3-year parts residential and commercial warranty against defects in workmanship and materials under normal use
- Stiebel DHC Sizing Guide:
Features
| Item Weight | 5.3 |
| Minimum Activation Rate (gpm) | 0.79 |
| Uniform Energy Factor | 0 |
| Wattage (watts) | 9600 |
| Product Weight (lb.) | 5.3 |
| Heat Exchanger Warranty | 7 Year |
| Required Volt Connection | 240 volt |
| Application Type | Point of Use |
| Minimum Temperature (F) | 0.0 |
| Pack Size | 1 |
| Finish Family | White |
| Returnable | 180-Day |
| Flow Rate @ 35 F Rise (gallons/min) | 1.87 gal (US)/min |
| Maximum Temperature (F) | 0.0 |
| Flow Rate @ 65 F Rise (gallons/min) | 1.01 |
| Water Heater Features | Overheat Protection,Wall Mounted |
| Fuel Type | Electric |
| Indoor/Outdoor | Indoor |
| Wattage (watts)2 | 9600 |
| Flow Rate @ 55 F Rise (gallons/min) | 1.19 |
| Amperage (amps) | 40 |
| Flow Rate @ 45 F Rise (gallons/min) | 1.46 |
| Water Connection Size (in.) | 1/2” NPT |
| Product Width (in.) | 7.875 |
| Product Depth (in.) | 4.125 |
| Product Height (in.) | 14.1875 |
| Certifications and Listings | CSA Listed,ETL Listed,UL Certified |
| Labor Warranty | No Warranty |
| Part Warranty | 3 Year |
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.4 ★★★★★
Based on 27 reviews
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Product Reviews
★★★★★ 1
Lost its firmness way too quick
Size: Standard (Medium)
I’ve used latex pillows almost my whole life & this has to be the worse one yet. These pillows usually last me years, I’ve only had this one about 4 months & it’s already gotten flat causing me neck pain. When I first got it I was skeptical since it was already very flat compared to what you get in store but I gave it a try anyway. I slept good for the first 2-3 months since the firmness was still there but now it’s not holding my neck up at all. On top of that the smell was stronger than usual and took about a month to go away. I’ve gotten cheaper latex pillows in store that have lasted me longer but I needed one fast so I decided to order this one.. Would not recommend.
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Reviewed in the United States on March 25, 2026
★★★★★ 5
EXCELLENT CHOICE
Size: Standard (High Loft), Number of Items: 1
ABSOLUTELY AWESOME ! I TRIED A MEDIUM SOFT PILLOW FROM ANOTHER COMPANY FOR $35 LESS, BUT IT COULDN'T STAND UP TO MY NEEDS OR EXPECTATIONS. THIS STANDARD SIZE PILLOW THAT IS "FIRM" AS OPPOSED TO SOFT OR MEDIUM, IS FANTASTIC FOR MY HEAD AND NECK. IT IS KEEPING MY CERVICAL SPINE ALIGNED WHILE I SLEEP AND RELIEVING THE HEADACHES THAT I HAVE BEEN HAVING DUE TO MY DEGENERATIVE DISC DISEASE IN MY NECK. GREAT PILLOW AND WELL WORTH THE EXTRA MONEY. THANK YOU !
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Reviewed in the United States on April 24, 2026
★★★★★ 5
Goldilocks Pillow!! Queen Medium
Size: Queen (Mid Loft), Number of Items: 1, Size: Queen (Mid Loft), Number of Items: 1
Phenomenal pillow. I'm sure most people will have that trial by error with latex pillows, But I can assure you this pillow is the perfect balance of soft yet supportive, I'm 6" 1" 185 and I find it to be extremely comfortable, I purchased a queen medium, and upon opening it does have a vanilla/latex like smell(Not overly strong , but will dissipate in a few days if aired out, Ill mention this because im sure most people assume medium is hard, This isn't the case at all with this pillow, Its soft and supportive, I cant explain it any better than , It really is a Goldilocks pillow, Not to soft or firm but just right for my noggin. I'll also add my girlfriend liked it so much when she used it the second night, That I doubt I'll getting it back now,. All and all it's a great pillow and worth the money, Here's to many great night's with this Kiss Dream Queen Medium Latex Pillow!
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Reviewed in the United States on April 27, 2026
★★★★★ 5
Bouncy and cool
Size: Queen (Mid Loft), Number of Items: 1
I had been searching for a new pillow for weeks, but nothing was calling to me. So many go flat far too fast, and most cooling pillows are lumpy as can be. This one is perfect. Doesn't go flat, gives me comfortable support, and actually keeps cool longer than the average pillow
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Reviewed in the United States on May 3, 2026
★★★★★ 4
Needs to outgas for a day or two and then its great.
Size: Queen (Mid Loft), Number of Items: 1
Needs to outgas for a couple days, ideally outside on a clothes line. Having said that its the first pillow out of a half dozen Ive bought in the last 18 mos that I can sleep on. Sleeping much better and longer now. Latex foam is the only pillow for me. I swear I searched on here a year or so ago and could not find one.
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Reviewed in the United States on February 1, 2026