SKU: 25961766694

User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play

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User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and PlayAMAZON BEST BOOKS OF 2019 PICK FORTUNE WRITERS AND EDITORS' RECOMMENDED BOOKS OF 2019 PICK User Friendly is a tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting. EDWARD TENNER, The New York Times Book Review In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should

AMAZON BEST BOOKS OF 2019 PICK

FORTUNE WRITERS AND EDITORS' RECOMMENDED BOOKS OF 2019 PICK

User Friendly is a tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting.
--EDWARD TENNER, The New York Times Book Review

In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. Spanning over a century of sweeping changes, from women's rights to the Great Depression to World War II to the rise of the digital era, this book unpacks the ways in which the world has been--and continues to be--remade according to the principles of the once-obscure discipline of user-experience design.

In this essential text, Kuang and Fabricant map the hidden rules of the designed world and shed light on how those rules have caused our world to change--an underappreciated but essential history that's pieced together for the first time. Combining the expertise and insight of a leading journalist and a pioneering designer, User Friendly provides a definitive, thoughtful, and practical perspective on a topic that has rapidly gone from arcane to urgent to inescapable. In User Friendly, Kuang and Fabricant tell the whole story for the first time--and you'll never interact with technology the same way again.

Binding Type: Hardcover
Publisher: MCD
Published: 11/19/2019
ISBN: 9780374279752
Pages: 416
Weight: 1.10lbs
Size: 8.40h x 5.60w x 1.30d

Review Citations: Publishers Weekly 09/23/2019
Kirkus Reviews 10/01/2019
Library Journal 11/01/2019 pg. 103
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SKU: 25961766694

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TonyT
Chelsea, US
★★★★★ 5
Great Value! Well made!
Size: Large, Color: Dark Black, Size: Large, Color: Dark Black
Surprised by the high quality! Good Fit Pants will need hemming
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Better quality and even better price
Size: One Size, Color: Cognac (Hundson)
The Timberland leather wallet has a classic look and feels high quality. The leather is soft but sturdy and breaks in nicely with use. It has plenty of card slots and room for cash without being too bulky. The stitching feels durable and built to last. Best of all, the price here was more affordable than buying directly from Timberland, making it an even better value.
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anonymous
Natrona Heights, US
★★★★★ 5
Great high quality wallet
Size: One Size, Color: Black/Brown
Great wallet! Gifted to my boyfriend and he loves it. It has a nice leather and looks fantastic. It took some time like any leather to stretch out and fold nicer. Once worn into it has a nice slim fit! Only complaint is there is one spot you can’t put a card because it won’t fold.
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CI
Chelsea, US
★★★★★ 5
Great quality
Size: One Size, Color: Black (Hundson)
Replacement. I bought the cognac one for my husband two years ago I am always doing laundry in a rush (laundry for 7, nonstop laundry mat in my home) I washed his wallet three times, yes cards and all! this wallet protected all of his items finally decided to replace it, poor man. I am making sure I do not wash this one!
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Kindle Customer
Bozeman, US
★★★★★ 4
Trifold style is perfect.
Size: One Size, Color: Black/Brown
Great style with the half fold and loved the inner section. Very stylish and many color choices. The negative is the material is very stiff. Not a soft leather. Maybe it will break in eventually.
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Reviewed in the United States on October 16, 2025

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