SKU: 4377398674

Raving Fans

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Description

Raving FansWritten in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and

Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.

This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.



Binding Type: Hardcover
Publisher: William Morrow & Company
Published: 05/19/1993
ISBN: 9780688123161
Pages: 160
Weight: 0.62lbs
Size: 8.38h x 5.77w x 0.65d
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SKU: 4377398674

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4.9 ★★★★★
Based on 1236 reviews
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A
Verified Purchase
alice
Charlottesville, US
★★★★★ 3
It wasn’t coming out
Color: Glistening Bronze
It refuse to come out like it was jammed but the color and the texture is nice
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 18, 2026
C
Chae
Alexandria, US
★★★★★ 5
Great quality for the price!
Color: Glistening Bronze
This body shimmer oil gives a really nice sun-kissed glow without looking overly glittery. The shimmer is subtle and smooth, so it catches the light in a flattering way instead of looking chunky or artificial. It works especially well on areas like the shoulders, collarbones, and legs for that summer glow effect. The texture is lightweight and absorbs nicely into the skin. It doesn’t feel greasy, and it leaves the skin feeling soft and moisturized after applying. The bronze shade adds a warm tone that enhances natural skin color while still looking natural. It’s also pretty versatile. You can use it on its own for a glowing finish or mix a small amount with foundation, lotion, or sunscreen to add a bit of radiance. It blends easily and spreads evenly, so a little goes a long way. The result is smooth, hydrated skin with a subtle luminous shine that looks great in sunlight.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 15, 2026
C
Customer Review
Los Angeles, US
★★★★★ 4
Glowy but not sure about the spf
Color: Glistening Bronze
My first impression was that this works more like a basic body shimmer than anything else. The Glistening Bronze shade gives a noticeable glow, especially on arms and shoulders. It spreads easily and adds a warm shimmer in the light, but the overall effect feels pretty simple and more cosmetic than skincare focused. In use, the oil blends in smoothly and feels lightweight on the skin. It does leave a bit of moisture behind, similar to a light body oil, and the shimmer shows up well outdoors. The bronze tone is fairly deep, so it seems better suited for medium to darker skin tones or anyone who wants a stronger bronzed glow. The product mentions SPF 45, but there is very little information about the sun protection side of it, so I personally treat this more like a shimmer oil than a sunscreen. Overall, this is fine if you are mainly looking for a body shimmer that adds glow and a bronzed look. It does the job of giving skin a subtle shine and a bit of hydration, but it does not stand out as anything particularly special. I would recommend it mostly for people who want a simple shimmering body oil rather than relying on it for sun protection.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 15, 2026
B
Be Beautiful
Los Angeles, US
★★★★★ 5
Glamorize your sunny day outing with this shimmer suntan protection
Color: Glistening Bronze, Color: Glistening Bronze
This body shimmer oil has a natural glow luminizer in it. It has an SPF of 45 for sun protection factor. This went on smoothly and easily and was light and did not feel greasy. It felt like fancy suntan lotion like no other I've ever tried before. This just adds a little glamor to your sunny day outing
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 20, 2026
A
Aimee inman
Carnegie, US
★★★★★ 5
Glowy, Lightweight Summer Shine
Color: Glistening Bronze, Color: Glistening Bronze
This gives a really pretty sun-kissed glow without feeling greasy or heavy on the skin. The shimmer is noticeable but not over-the-top, and it blends nicely for a smooth, radiant finish. I also like that it has SPF, which makes it perfect for everyday summer use.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 17, 2026

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